Three ways to stay in charge

Take charge of Greatslots Casino time and money

Play only from 18+, and every Greatslots Casino account carries deposit limits, loss limits, session time reminders, reality checks and self-exclusion.

Set my limit

UK Gambling CommissionLicensed and regulated under 24355-2430-R-319979 since 2007

Protection at a glance

The essentials at a glance

Use this table the moment you want the facts without the detail.

Minimum age18+

Regulator and licenceUK Gambling Commission, 24355-2430-R-319979

National self-exclusion registerGAMSTOP

National Gambling Helpline (GamCare)0808 8020 133

Limit and exclusion questions[email protected]

What protects your play

Switch on what keeps play in proportion

Here is what each control does and the moment it earns its place.

Capping what goes in

It caps how much you can put in, so a week's play starts from your own figure. Switch it on before your first deposit, while the decision is still calm.

A ceiling on losses

It sets the most you are willing to lose, and the account holds you to it. Turn it on if chasing a rough session has ever felt familiar.

Set a reminder for later

It tells you when a set stretch of play has passed, so an hour does not quietly become an evening. Switch it on during any longer session.

When focus starts to slip

It interrupts play to show how long you have been going and what you have spent so far. Switch it on when you would rather be asked than drift.

Do I need a full break?

It locks your account against play for the period you choose, so the brake works without willpower. Switch it on if you want a clean break, not a small adjustment.

In your hands

Walk through setting your cap

Nothing here needs a phone call, because the account is where Greatslots Casino hands you control.

Settings, not the cashier

Sign in to your Greatslots Casino account and open the settings area from your profile menu. Check you are on your own single account before you change anything.

The responsible gambling area

Look for the responsible gambling area inside settings. Read the list there so you know which controls your account already carries.

Which one fits you?

Pick the control that matches your concern: money coming in, money going out, or time passing. Take one first if you are unsure.

Back after saving

Save your change, then return to the same screen and confirm the figure is displayed. Compare it with what you intended before you close the page.

Check these signs before you deposit

By the time a loss feels like a problem to solve, play has already stopped being entertainment. Catching the signs early keeps the choice yours, and the simplest first step is a limit or a pause set in your account.

Read down this list and count honestly what sounds like your own week.

Playing longer than the time you planned
Chasing money already lost that evening
Spending money set aside for bills
Keeping play hidden from people close to you
Borrowing to keep playing the same week
Feeling restless or low when you stop
Depositing again to fix a bad mood

Two free services

Who can I talk to tonight?

You will know which free service to reach for, and that relatives can call too.

National Gambling Helpline (GamCare)

Trained advisers run a free helpline and live chat, around the clock, every day of the year. Calls are confidential, and they can point players or worried relatives towards local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Meetings run by people who have been there, free to attend and open to family and friends as well. Reach the group by phone, and no appointment is needed before you go. gamblersanonymous.org.uk

Deciding how long to stop

Hours off, not months. A time-out sets a break measured in hours or days, started from the responsible gambling area of your account. Play is closed for that window and reopens on its own when it ends. It suits a short reset rather than a long absence.

A stop, not a pause. Self-exclusion with us closes your access for a long period, and it stays closed until the period ends, with no early return. Ask for it through live chat, email or phone, and our team confirms it with you before it begins.

One stop across UK sites. GAMSTOP is the national self-exclusion scheme, run by The National Online Self Exclusion Scheme Limited. Sign up there for at least 6 months, choosing 6 months, 1 year or 5 years, with an auto-renewal option. Registration happens online for UK residents, and it can take up to 24 hours to apply. gamstop.co.uk

While you hesitate

When you want less play, not more

The block that clears up whether a break can be undone and how far it reaches.

If I take a short break, what changes and when can I play again?+

A pause puts your play on hold in the account for the length you pick, and nothing is lost from your balance. When that period ends, the account works as before without a request from you. A break is a rest, not a permanent door closing.

Does a self-exclusion have to run the whole time I chose?+

Yes. A self-exclusion set in your account lasts for the full period you selected, and we will not reopen it early, even if you ask. Choose the length with that in mind, because the block stays in place. Longer options exist if you want more distance.

Where do I go to change a limit I set before?+

The same part of your account holds every limit you have set, so you return there to adjust one. Your existing figures sit in front of you, which makes the change a quick adjustment rather than a new decision. Nothing you set disappears on its own.

Why does Greatslots Casino ask for proof of age?+

Play here is for adults of 18 and over, and we check that before the account is fully open. Photo identification confirms the age on your profile, and a check of address and payment method follows the same path. Verification usually finishes within 24 hours.

Will a self-exclusion here stop me joining other casinos?+

No. A self-exclusion in this account covers Greatslots Casino only, so other operators would not see it. GAMSTOP is the shared scheme for the United Kingdom, and it asks every participating site to turn you away for the period you choose. Registration there is separate from your account.